Data protection


We are pleased about your interest in our company. This data protection declaration informs users about the type, scope and purpose of the
collection and use of personal data by the responsible provider CREaSOLVE AG, on this website
(hereinafter “offer”).

We collect and use your personal data exclusively within the framework of the provisions of data protection law in Switzerland.
In the following we will inform you about the type, scope and purpose of the collection and use of personal data. You can
access this information at any time on our website.

Security principles

In order to protect the data of our employees / customers / suppliers stored by us from accidental or intentional manipulation, loss, destruction or access by unauthorized persons, we have taken
appropriate technical and organizational measures. The security levels are
Die Sicherheits-Level werden in Zusammenarbeit mit Sicherheitsexperten
continuously checked in cooperation with security experts and adapted to new security standards.

Access data/server log files

When using this website and its offer, data is collected about
every access to the offer (so-called server log files). The
access data includes: name of the accessed website, file, date and time of access, amount of data transferred, notification of
successful access, browser type and version, the
user's operating system , referrer URL (the previously visited page), IP address and the requesting provider. This data is stored separately from other data that you
enter when using our offer. It
is not possible for us to assign this data to a specific person. This data is evaluated for statistical purposes and then

The provider uses the log data only for statistical evaluations for the purpose of operation, security and optimization of the
offer. However, the provider reserves the right to retrospectively check the log data if there is a legitimate suspicion of illegal use based on concrete evidence

Handling of personal data

Personal data is information that can be used to identify a person,
i.e. information that can
be traced back to a person . This includes the name, email address or phone number. But also data about preferences, hobbies, memberships or which websites were viewed by someone count as personal data.

Personal data is only collected,
used and passed on by the provider if this is permitted by law or if the
users consent to the data collection. If
a contractual relationship is to be established between you and us , the content of which is to be developed or changed
, we collect and use personal data from
you insofar as this is necessary for these purposes. By order of the
competent authorities, we may provide information about this data
(inventory data) in individual cases , insofar as this is for the purposes of criminal prosecution,
to avert danger, to fulfill the statutory tasks of the constitutional protection authorities or the military counterintelligence service or for
Enforcement of intellectual property rights is required.

Usage data

We collect and use personal data from you insofar as
this is necessary to enable the use of our Internet
offers or to bill (usage data ). This includes in particular features for your identification and information at the beginning and
end as well as the scope of the use of our offers. All personal data that we receive from you in the course of using our websites, services and services will only be collected
processed and used for the fulfillment of the underlying or the stated purpose,
We will only use personal data that we have received from you on the basis of your consent
We will only use personal data that we have received from you on the basis of your consent
collect, process and use the respective consent. In this context, please note that (personal) data may in part be processed by law,
for example for legal prosecution.

As with practically all companies, various service providers are entrusted with
the processing of your order or other activities in the context
of customers and interested parties or support inquiries.

This applies to internal and external service providers inside and outside the corporate group. B. take care of billing
and receive address, contract, payment and other information from
our customers and interested parties, in support cases also IT usage data. Therefore, your data will be sent to these partners or agencies
for the purpose of processing orders and inquiries as well as performing other services such B. the development, support and invoice dispatch.

Please note that if there are corresponding or overriding
legal provisions, data may also have to be transmitted to public bodies. The data will be deleted after the
statutory, statutory or contractual retention periods have expired.
Otherwise, data will be deleted if the underlying purposes
of data collection, processing and storage no longer apply

Form data, data for advertising and market research

In some places on our website we provide forms that you can use to make various (contact) inquiries. Depending on the desired service (e.g. newsletter, remote support, etc.), different data is transmitted and processed.

Data that you provide to us when ordering the free newsletter or
when registering our offer will be stored in our system and used for product, event and
other information directed to you, taking into account your preferred communication channel


When contacting the provider (for example via the contact form or email), the user's details are stored for the purpose of processing
the request and in the event that follow-up questions arise

Integration of services and content from third parties

It may happen that third-party content, such as videos from YouTube, maps from Google Maps, RSS feeds or graphics from other websites,
are integrated into this online offer . This always presupposes that the providers of this content (hereinafter referred to as "third-party providers") perceive the IP address of the user
. Because without the IP address, you would not be able to
send the content to the browser of the respective user. The IP address is therefore
required to display this content. We strive to only use content whose respective providers only use the IP address to deliver the content. However, we have no control over
if the third-party providers save the IP address, e.g. for statistical purposes. As far as we know, we will inform users about it.


Cookies are small files that make it possible
to save specific, device-related information on the user's access device (PC, smartphone, etc.). On the one hand, they serve the user-friendliness
of websites and thus the users (e.g. storage of login data).
On the other hand, they serve to record the statistical data of the website usage and to be able to analyze them in order to improve the offer. When you visit our website for the first time, you have the
option of which type of cookies you want to allow. In addition
, users can influence the use of cookies. The
Most browsers have an option of saving Coo-gravel restricted or completely prevented. However, care is taken
pointed out that the use and in particular the ease of use are restricted
without cookies

Registration function

The data entered during registration will be used for the
purpose of using the offer. Users can be informed of
information relevant to
the offer or registration, such as changes to the scope of the offer or technical circumstances, by email

Google Analytics

This offer uses Google Analytics, a web analysis service from
Google Inc. (“Google”). Google Analytics uses so-called "cookies", text files that are stored on the user's computer and that
enable an analysis of the use of the website by them. The
information generated by the cookie about the use of this website by
the user is usually
transmitted to a Google server in the USA and stored there.

If IP anonymization is activated on this website,
the IP address of the user will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only
transmitted to a Google server in the USA and shortened there in exceptional cases . IP anonymization is active on this
website. On behalf of the operator of this website, Google will
use this information to
evaluate the use of the website by users , to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. The
users can the use of cookies by selecting the appropriate
prevent browser software settings on your; However, this offer points out to
users that in this case they may not
be able to use all functions of this website to their full extent. Users can also prevent Google from collecting the data generated by the cookie and relating to their use of the website (including
your IP address) and from processing this data by
Google by using the link below
Download and install browser plug-in:
dlpage / gaoptout? Hl = de.

As an alternative to the browser add-on or within browsers on mobile devices, please click this link to prevent Google
Analytics from collecting data on this website in the future. An
opt-out cookie will be stored on your device. If you delete your cookies, you will have to click this link again